Skills & Competencies for Regional Agency Director

Regional Agency Director job profile

JOB SUMMARY for Regional Agency Director

Responsible for all facets of sales performance for insurance agencies within a designated geographic area.

JOB RESPONSIBILITIES for Regional Agency Director

Develops policies, objectives, and initiatives for agencies in the region and is responsible for ensuring the region meets its projected goals. Coordinates operations with those of other regions. Directs agency and district managers in achieving their goals and objectives of securing the optimum volume of high-quality business at proper cost. Responsible for number of premiums written per region.

Regional Agency Director SALARY RANGE

BASE 50%
$205,467
TOTAL 50%
$254,113
Job Level
M04
Job Code
EX05000150
Education/Degree
Bachelor's Degree
Reports To
Top Management

Regional Agency Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Regional Agency Director skill and competencie below to view definitions.

6 hard skills or competencies (industry competencies) for Regional Agency Director

1 Industry Competency – Insurance Industry
Proficiency Level -3
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Explains how reinsurance aids in meeting the long-term debts and financial obligations of a business.
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Level 2 Behaviors
(Light Experience)
Records and maintains insurance policy and claims information in a database system.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to optimize insurance claims turnaround cycles.
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Level 4 Behaviors
(Extensive Experience)
Provides recommendations for improving methods and procedures to enhance insurance claims handling.
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Level 5 Behaviors
(Mastery)
Leads the deployment of strategic approaches to address complex insurance risk management programs.
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2 Industry Competency – Insurance Legal and Regulatory Environment
Proficiency Level -3
Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Discusses the importance of insurance regulations in protecting clients' financial security and assets.
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Level 2 Behaviors
(Light Experience)
Gathers and interprets policy contracts to understand insurance legal and regulatory standards.
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Level 3 Behaviors
(Moderate Experience)
Maintains financial and market regulation to validate insurance's accounting methods and procedures.
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Level 4 Behaviors
(Extensive Experience)
Sets guidelines to promote fairness and transparency in financial markets in providing insurance products.
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Level 5 Behaviors
(Mastery)
Develops compliance and risk management standards to manage overall insurance legal and regulatory environment.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Regional Agency Director

1 Job Family Competencies – Sales Management
Proficiency Level -4
Skill definition-Meeting or exceeding the company’s sales targets for sales functions.
Level 1 Behaviors
(General Familiarity)
Identifies how to use sales funnel management and customer relationship management tools.
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Level 2 Behaviors
(Light Experience)
Reports any discrepancies identified at the time of sale to the management.
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Level 3 Behaviors
(Moderate Experience)
Makes recommendations to our organization’s sales management to identify target business opportunities.
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Level 4 Behaviors
(Extensive Experience)
Oversees management of available digital advertising inventory.
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Level 5 Behaviors
(Mastery)
Develops new sales management techniques to drive continuous process improvements.
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2 Job Family Competencies – Sales Strategy
Proficiency Level -3
Skill definition-Designing and implementing sales objectives to drive business results and boost sales revenue.
Level 1 Behaviors
(General Familiarity)
Identifies the goals and objectives of sales strategies.
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Level 2 Behaviors
(Light Experience)
Records the sales plan details with the marketing team to reach alignment.
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Level 3 Behaviors
(Moderate Experience)
Participates in the development of sales strategies and quota sets.
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Level 4 Behaviors
(Extensive Experience)
Oversees the overall sales strategy to drive sales growth and customer retention.
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Level 5 Behaviors
(Mastery)
Monitors relevant industry trends to enhance product strategy and sales tactics.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Regional Agency Director

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
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2 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -4
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Cites examples of KPIs applied at individual, team, and organizational levels.
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Level 2 Behaviors
(Light Experience)
Assists in KPI analysis and patterns discovery to support management in decision making.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with related stakeholders to decide cross-functional KPIs.
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Level 4 Behaviors
(Extensive Experience)
Analyses the pros and cons of specific KPI metrics to ascertain the best course of action.
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Level 5 Behaviors
(Mastery)
Champions the adoption of KPI-based management to promote high-performance culture.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

Summary of Regional Agency Director skills and competencies

There are 6 hard skills for Regional Agency Director, Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
2 general skills for Regional Agency Director, Sales Management, Sales Strategy.
11 soft skills for Regional Agency Director, Business Acumen, Key Performance Indicators (KPI), Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Regional Agency Director, he or she needs to be skilled in Business Acumen, be skilled in Key Performance Indicators (KPI), and be skilled in Budgeting.

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